Shipping Policy

We prepare orders carefully and aim to provide clear delivery expectations from checkout through arrival.

Processing

Orders are normally prepared for dispatch after payment has been successfully confirmed. Processing times can vary depending on the product and availability.

Delivery

Estimated delivery timing is shown at checkout where available. Delivery times may vary by destination, carrier, customs processing and other circumstances outside our control.

Tracking

When tracking is available, tracking information is provided through the shipping method used for the order. Please use the tracking details supplied for the latest delivery status.

International Orders

International deliveries may be subject to customs procedures, duties or taxes imposed by the destination country. Any such charges are the responsibility of the recipient unless otherwise stated.

Delivery Issues

If an order is delayed, damaged or appears to be missing, please contact us with your order number and delivery details so we can assist